Shipping policy

The honey jars we ship are always double-sealed.

If you receive the wrong product, please contact our customer service. They will get in touch with you to discuss the next steps.

Once you open the jar, a return is no longer possible, as we cannot rule out potential contamination and would then have to discard the product.

Delivery within Switzerland typically takes 3-7 days.

If it takes longer, please feel free to contact us.